Cookie notice
The portal stores only what it needs to work, such as keeping you signed in, so we never ask you to accept cookies. Outside services, like support chat and resort videos, load only when you use them.
Last updated November 2, 2026
What the portal stores
These cookies and storage keys belong to DVC Rental Store. None of them track you across other websites. Signing in happens on OneKey, our sign-in service, which keeps its own cookies to remember you there.
__Secure-authjs.session-tokenCookieKeeps you signed in to the portal. A long session is split across numbered cookies ending .0, .1, and so on.
Signed-in clients30 days, renewed while you use the portal
__Host-authjs.csrf-tokenCookieProtects signing in and out from forged requests.
EveryoneUntil you close your browser
__Secure-authjs.callback-urlCookieReturns you to the page you were on after you sign in.
EveryoneUntil you close your browser
__Secure-authjs.pkce.code_verifierCookieSecures the hand-off from OneKey when you sign in.
Everyone15 minutes
dvcrs-availability-v2-planSession storageKeeps the vacation you're planning while you fill in a request.
EveryoneUntil you close the tab
dvcrs-availability-guest-draftSession storageKeeps your guest details while you fill in a request.
EveryoneUntil you close the tab
breadpay-result-…Session storageRemembers your Bread Pay financing result while we confirm it.
Signed-in clientsUntil you close the tab
dvcrs-chat-openedSession storageReopens support chat after you reload a page, once you've opened it.
EveryoneUntil you close the tab
dvcrs-supportCookieMarks a support session in which staff see the portal as a client does.
DVC Rental Store staff onlyUntil the support session ends or the browser closes
dvcrs-support-mode-changeLocal storageTells other open tabs to refresh when a support session starts or ends.
DVC Rental Store staff onlyUntil cleared
admin_workspaceCookieOpens the admin console in the workspace last used.
DVC Rental Store staff only1 year
admin-recent-toolsLocal storageLists recently used admin tools in admin search.
DVC Rental Store staff onlyUntil cleared
portal-navigation-previewSession storageShows staff the portal menu as a guest or member sees it.
DVC Rental Store staff onlyUntil you close the tab
Services that load only when you use them
Until you use one of these, the portal doesn’t contact it. Once you do, its own privacy policy applies to what it stores.
Support chat
ChatBot, through OpenWidget, by Text
- Loads
- Only when you press Chat.
- Stores
- Your conversation and whether you've chatted before, in its own local and session storage.
Resort tour videos
YouTube, in privacy-enhanced mode, by Google
- Loads
- Only when you play a video on a resort page.
- Stores
- Cookies and local storage that YouTube sets once a video plays.
Card details
Basis Theory
- Loads
- Only on the secure fields where you authorize a card.
- Stores
- What its secure fields need to keep your details away from our servers.
Card and bank payments
eBizCharge
- Loads
- Only on the secure payment form when you pay.
- Stores
- What its payment form needs to take your payment securely.
Financing
Bread Pay, by Bread Financial
- Loads
- Only when you choose to finance a payment with Bread Pay.
- Stores
- What its checkout needs to complete your application.
No advertising or analytics tracking
The portal doesn’t use advertising, analytics, or session-recording cookies. If we ever add one, we’ll ask you first, and you can say no.
Clearing what’s stored
You can clear cookies and site data for this site in your browser’s settings at any time. Doing so signs you out and discards a request you haven’t sent yet. Blocking these cookies stops you from signing in.
Questions
Email us at [email protected]. Our privacy policy (opens in a new tab) explains how DVC Rental Store, LLC uses your personal information, and how long we keep your data lists when each kind is removed.